5

Right on time as promised for the price quoted. Great work.

5

They always go the extra mile

5

I would like to provide an update on a previous 1 star rating. It come to light that a previous employer of there's was doing half ass work behind Rob and Denise's back making there company look bad. Rob reached out to me recently and explained the situation and informed me that the tech was no longer working for them and asked if he could make things right. I decided to take my truck back and give them another chance to help me out. I am very please to say they went above and beyond to help me out just like they have done in the past. Thank you so much for everything and I assure you we will continue to bring all our auto needs to AER. VERY HAPPY CUSTOMER!!!

5

Nice family owned business. Took good care of my ancient Volvo. Very reasonable.

5

We have been going to AER for a couple years now. Wouldn't go any other place. A couple years ago I had an oil change at a Boise dealer for my 2009 Kia Optima. When I got home there was a small slow leak. The dealer said it was fine, a little oil can get on the under carriage. I went to AER and they looked at it and the screw wasn't put in correctly. Another time, we had an oil change for our 2007 Toyota Tundra at a oil change business in Boise. The truck kept running weird but nothing visibility wrong. We took it into AER and the owner went thru everything and finally asked when was the last oil change and what kind of oil did we use. Got out the paperwork and he said that was the wrong oil used. He flushed out the oil, put in a new filter and haven't had a problem since. I have several situations with our 3 cars and AER has never disappointed us.

5

We ran into brake problems while traveling to the Grand Canyon in our Sprinter Chassis RV. They squeezed us in late Friday afternoon; and the poor mechanic had to work outside (size of RV) in triple digit temperatures. They are unnecessarily kind. Incredible experience.

5

Can't say enough about AER, on a Saturday no less, had my car in and out in 5 hours. Drove from McCall to Boise when I realized i had a problem. They were the only shop I could find open and were able to get my car in, needed a water pump! My experience was one I need share...these people are gr8, price very reasonable. Rob is now my new mechanic, THANKU so much!

5

Came in for some brake fluid at the end of the day and AER came through with awesome customer service and professionalism. Will definitely bring all my car troubles back here.

5

I just moved here and i ran into some car troubles. This shop was close to where my car went down so i contacted them and had them check it out. I thought the issue was one thing, it turns out i was partially right. It turned out to be an electrical connectivity issue that was only discovered because the tech and the owner of this shop went the extra mile and checked every possible thing that could have caused the issue. I am extremely satisfied with their work, the customer service and the shop in general. If i ever have another issue with a vehicle i will be bringing it here. I highly recommend this place for any and every car problem you may encounter. Plus when other shops in the area cant get a car fixed they send it here to get repaired. When other shops count on this shop for complex repairs this is the place to go first.

5

I have been going to them for all my car troubles and they are awesome at fixing it. They know what they are doing and are the only people I trust when it comes to my vehicles.

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