Frequently Asked Questions
- When should I change my engine oil?
- Will leaving the check engine light on, do any damage to my engine?
- What is the difference between Global Scanners and VIN specific scanners?
- What is the difference between Normal and Severe service intervals?
- How often should I have my transmission fluid changed?
- Do you service a European car?
- Transmission Life Expectancy
- What is overlapping labor
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Q: When should I change my engine oil?
A: Usually it is 3000 to 5000 mile, the best thing to do is check your service manual!
Q: Will leaving the check engine light on, do any damage to my engine?
A: Yes, Especially if it is flashing. A flashing check engine light means premature engine and/or part failure will occur.
Q: What is the difference between Global Scanners and VIN specific scanners?
A: Today’s cars have multiple computers that are networked together. If your check engine light comes on, a global scanner the same kind your local parts store uses will give you basic information. That information is not nearly enough to make a proper diagnosis. There is also a VIN specific side that more expensive scanners use. Global scanners can cost up to $250 and VIN specific scanners can cost well over $8,000.
Q: What is the difference between Normal and Severe service intervals?
A: Service intervals depend on the conditions under which you use the car.
Normal Service is defined as operating the vehicle on clean, smooth dust and dirt free roads at a steady, constant speed and under moderate climate operation.
Severe Service is defined as operating the vehicle Frequent short trips driving less than five miles, frequent driving in dusty conditions, extensive idling, trailer towing, sustained high speed operation, off-road driving, desert operation, frequent starting and stopping, cold climate operation, short trip operation at freezing temperatures (engine not thoroughly warmed up, commercial service and stop and go driving.
Q: How often should I have my transmission fluid changed?
A: Depends on normal or severe duty, make, model and standard or automatic. Check your service manual or call your mechanic.
Q: Do you service a European car?
A: We service all makes and models.
Q: What is overlapping labor time?
A: Overlapping Labor Times Is when two or more operations are performed on a vehicle and labor times don't account for part already removed, a deduction of work that should be subtracted from the total time charged. It is important to give specific recommendations for all these situations (The mechanic or service manager must use reasonable judgment when calculating labor times).
An example of overlapping labor times occurs if the technician is replacing a rear main seal which requires the transmission to be removed and he or she discovers the transmission torque converter seal needs replacement, the book hours should be deducted after totaling the individual time since both operations indicated the removal of the transmission.
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