Info about labor rates:
We are often asked what is our labor rate. Our labor rate is $80 an
hour. But don’t let labor rate be the only reason to pick a shop.
Would you pay a shop with minimal equipment and lack of
information $65 an hour? Example would you pay for 4 hours @ $65 an
hour or 2 hours at $80 an hour. Having the right equipment and proper
information will reduce the time it takes to fix your car, saving you money.
Today’s cars have
multiple computers that are networked together. If your check engine
light is on, a global scanner, the same kind your local parts store
uses will give you basic information. That information is not nearly
enough to make a proper diagnosis. There is also a VIN specific side
that more expensive scanners use. That information is then used to
point a technician in a direction. The same VIN specific scanner has
PID graphing to monitor sensors. Your technician then checks to see
if the computer is seeing the correct information from its sensors.
If a sensor is out of range the technician switches from PID
graphing to an oscilloscope. The oscilloscope will help determine if
the voltage to a sensor, the sensor itself or some other mechanical
problem is the cause. Voltage drops contribute to a high percentage
of check engine lights. Cheap scanners contribute to high priced
auto repair.
We are confident we can fix your problem, which is why we guarantee
our diagnosis. If we don't diagnose your car correct you don’t pay.
Try that at any other shop.
Q: When should I change my engine oil?
A: Usually it is 3000 to 5000 mile,
Best thing to do is check your service manual !
Q: Will leaving the check engine light on, do any damage to my engine?
A: Yes, Especially if it is
flashing. A flashing check engine light means premature engine
and/or part failure will occur.
Q: What is the diffrence between Global Scanners and VIN specific scanners?
A: Today’s cars have multiple
computers that are networked together. If your check engine
light comes on, a global scanner the same kind your local parts store uses will give you basic information. That information is not nearly enough to make a proper diagnosis. There is also a VIN specific side that more expensive scanners use.
Global scanners can cost up to $250 and VIN specific scanners
can cost well over $8,000.
Q: What is the difference between Normal and Severe service intervals?
A: Service intervals depend on the
conditions under which you use the car.
Normal Service is defined as operating the vehicle on clean, smooth dust and dirt free roads at a steady, constant speed and under moderate climate operation.
Severe Service is defined as operating the vehicle Frequent short trips driving less than five miles, frequent driving in dusty conditions, extensive idling, trailer towing, sustained high speed operation, off road driving, desert operation, frequent starting and stopping, cold climate operation, short trip operation at freezing temperatures (engine not thoroughly warmed up, commercial service and stop and go driving.
Q: How often should I have
my transmission fluid changed?
A: Depends on normal or severe duty, make, model and standard or automatic. Check your service manual or call your mechanic.
Q: Do you service European car?
A:We service all makes and models.
Q: What is overlapping labor time?
A: Overlapping Labor Times Is when two or more operations are performed on a vehicle and labor times don't account for part already removed, a deduction of work that should be subtracted from the total time charged. It is important to give specific recommendations for all these situations (The mechanic or service manager must use reasonable judgment when calculating labor times).
An example of overlapping labor times occurs if the technician is replacing a rear main seal which requires the transmission to be removed and he or she discover the transmission torque converter seal needs replacement, the book hours should be deducted after totaling the individual time since both operations indicated the removal of the transmission.
To post a question email support@aerboise.com